Mailscreen Customer Support

Good customer service and support is a crucial part of Mailscreen's services. Mailscreen is a technical advanced service and has functions that improve your email security. Access to technical support with qualified technicians is therefore very important.

You could always (24/7) register support issues directly in our e-Support Portal. In the portal you also have the possibility to search for solutions in our knowledge database (KB).

If you would like to talk with a certified Mailscreen support engineer, please read our section with guidelines in what to think about prior to contacting our customer support in order for us to be able to assist your with your question/issue in the best possible way.

If you is a sender who are having difficulty delivering email to our customers? It is our sincere desire to never block legitimate email traffic and provide an easy format for legitimate senders to communicate and remedy delivery issues with us as soon as possible. Please visit Mailscreen Postmaster information