Mailscreen Disaster Recovery Services

It happens. Your business experiences an email network outage, shutting down communications and exposing you to the loss of important information. Whether due to power or equipment failure, a natural disaster or even human error, email outages can occur at any time, affecting productivity, reputation, and ultimately, your bottom line.

To protect your business whenever “it” happens, Mailscreen Disaster Recovery Services provide the safeguards you need to protect information and keep the lines of communications open. Our services work like an insurance policy to protect against potential business disruptions and offer:

Automatic or manual service engagement
Ample storage to protect against even prolonged outages
Outage notifications to your IT staff
Easy management via the Mailscreen Control Console
24x7 customer support and automatic service updates

Mailscreen provides two disaster recovery service modules to meet the needs of your business.

Mailscreen Message Continuity – Provides Web-based email access, management and use and 60 rolling days of storage. During an outage, all inbound and outbound mail continues to be filtered by the Mailscreen Email Defense Service to protect your business from threats. Once connectivity has been restored, all outage-period email activity is intelligently synchronized with your primary system.
Mailscreen Fail Safe Service– A storage-only solution that is ideal for businesses that can’t afford to lose an email during outages. Mailscreen Fail Safe provides five rolling days of storage and delivers all spooled email back to the businesses upon completion of the outage.

With Mailscreen Disaster Recovery Services you can be confident that no matter whenever “it” happens – and “it” will - your business is protected.

Both Message Continuity and Mailscreen Fail Safe are managed through the Mailscreen Control Console our convenient Web-based administrative portal. The scalable services can grow along with your business, and operate seamlessly to cloak outages from the outside world.

Features and Benefits of Mailscreen Disaster Recovery Services

Mailscreen Disaster Recovery Services help minimize disruption and prevent information loss during system outages. Both Mailscreen Message Continuity and the Mailscreen Fail Safe Service engage automatically when a loss of network connectivity is detected by Mailscreen and begin spooling email. In addition, Message Continuity enables seamless email continuity by providing Web-based email access, use and management during the outage period.

Protect your business from loss of vital information
Reduce employee downtime
Minimize revenue loss due to unplanned server outages
Enable continuous email communications during outages
Remain compliant with regulatory and workplace requirements
Keep email network free of threats via inbound and outbound filtering

There are two levels of email management to choose from so you can be sure to get the right coverage for your business. Message Continuity provides a wealth of features designed to keep communications flowing during outages:

Easy activation, administration and use
Compatible with all common email systems
Automatic service engagement when outage is detected
Access to email received during outage via a secure Web interface
Full email functionality, including Read, Compose, Reply, Forward, and Delete
60 days of unlimited rolling storage
Intelligent post-outage synchronization of email activity, including email forensic information (time and date stamps, CC and BCC recipients)
Delivers automatic outage notifications and system updates
Inbound and outbound message filtering by the Mailscreen Email Defense Service

Mailscreen Fail Safe is your insurance that you will never lose another email due to unforeseeable outages.

Provides automated, worry free email delivery protection
Minimizes productivity loss in the event of a disaster
Allows IT professionals to concentrate on key initiatives
Engages automatically for instantaneous protection
Provides manual start-up option to accommodate system maintenance
Delivers automatic outage notifications and regular system updates
Includes five rolling days of unlimited storage
Eliminates bounceback messages, cloaking your outage to the outside world
Intelligent post-outage message synchronization

Mailscreen Disaster Recovery Services require no software or hardware integration and offer easy use and administration, which is managed via the Mailscreen Control Console. Whether you require full disaster recovery support (including Web-based email access during an outage) or a storage-only solution, Mailscreen can meet your needs.

For more information on Mailscreen Disaster Recovery Services, contact us at +46-8-544 406 00, or submit an online inquiry.